Contact us
The simplest way to reach us is by email. There is no contact form on this site, so nothing you type here is collected.
Write to info@vertexportal.online. We read every message and aim to reply within five working days.
Please include the address of the page you are writing about, if your message concerns a particular lesson.
Publisher details
BIEN CHEZ SOI PLOMBERIE
5 Rue du Docteur Gonin, 06800 Cagnes-sur-Mer, France
Company number: 911256618
VAT: FR48911256618
Email: info@vertexportal.online
What we can and cannot help with
We can help with corrections to the lessons, questions about how the site works or how it is funded, and requests about personal information under our Privacy Policy.
We cannot provide technical support for any software product, check your device, or handle orders, subscriptions or refunds. We are not the vendor of any product mentioned on this site. For help with a product you have bought, contact the company you bought it from, using the details on its official website.
If you are dealing with a scam right now
Contact your bank first if money or banking details are involved. For help and reporting, see Netsafe or the National Cyber Security Centre. Lesson six, on fake alerts and support scams, sets out the steps in order.
Please do not send passwords, card numbers or other sensitive details by email. We will never ask for them.